The BG Sync EV Charger is a Mode 2 electric vehicle charging solution designed for compatibility with both electric and hybrid vehicles. This comprehensive guide provides essential information for safe and efficient charging‚ ensuring compliance with electrical standards and optimal performance. The charger features advanced safety technology‚ including integral 30mA type-A RCD with 6mA DC leakage detection‚ and is suitable for indoor and outdoor installations. With Bluetooth connectivity and app integration‚ it offers a user-friendly experience‚ making it a reliable choice for home and professional use;

Key Features
The BG Sync EV Charger offers advanced safety technology‚ including 30mA type-A RCD with 6mA DC leakage detection‚ ensuring safe and efficient charging. It is compatible with electric and hybrid vehicles‚ featuring Bluetooth connectivity for seamless app control and monitoring. Designed for both indoor and outdoor use‚ it provides a reliable and user-friendly charging solution.
2.1 Design and Build
The BG Sync EV Charger is designed with durability and ease of installation in mind. Its compact and robust build ensures suitability for both indoor and outdoor use‚ with a weather-resistant construction to withstand various environmental conditions. The charger features a fixed spirit level for precise mounting‚ ensuring proper alignment during installation. Additionally‚ it includes a built-in cable wrap‚ which helps manage the charging cable neatly and securely. The unit is constructed with high-quality materials‚ ensuring long-term reliability and performance. Its sleek design integrates seamlessly with modern environments‚ making it a versatile option for home or professional settings. The charger’s compact dimensions and lightweight structure facilitate easy handling and installation‚ while its sturdy build ensures stability and durability over time. These design elements contribute to a user-friendly and efficient charging experience‚ aligning with the needs of electric and hybrid vehicle owners.
2.2 Safety Technology
The BG Sync EV Charger is equipped with advanced safety technology to ensure secure and reliable charging. It features an on-board safety monitoring system that detects low or high voltage supplies and potential earth-neutral faults‚ complying with regulation 722.411.4.1 (iv) of BS7671:2018. In case of such issues‚ the charger terminates or prevents the charging cycle and displays a red indicator light. The unit also includes an integral 30mA type-A RCD with 6mA DC leakage detection‚ eliminating the need for an external RCD. These safety measures ensure protection against electrical hazards and maintain safe operation during charging sessions. The charger is designed to automatically stop charging if any anomalies are detected‚ prioritizing user and vehicle safety. Additionally‚ the system provides clear error codes for easy troubleshooting‚ allowing users to address issues promptly. These advanced safety features make the BG Sync EV Charger a reliable and secure choice for electric vehicle charging.
2.3 Connectivity Features
The BG Sync EV Charger offers advanced connectivity features for a seamless and user-friendly experience; It is WiFi-enabled‚ allowing full functionality and commissioning via the EV.Energy App. This app enables remote monitoring and control of charging sessions‚ providing real-time updates and the ability to adjust settings. The charger also supports Bluetooth connectivity‚ ensuring easy pairing with compatible devices. Through the app‚ users can initiate or stop charging‚ monitor energy flow‚ and receive notifications for status updates. The control panel features an intuitive LCD display‚ navigation buttons‚ and indicator lights‚ offering visual feedback on charging status‚ faults‚ and connectivity. These features allow users to manage their charging sessions efficiently and stay informed about their vehicle’s charging progress. The combination of WiFi and Bluetooth connectivity ensures a reliable and convenient charging experience‚ making the BG Sync EV Charger a modern and user-friendly solution for electric vehicle owners.
Technical Specifications
The BG Sync EV Charger is a Mode 2 charger with a 7.4kW charging capacity‚ supporting Type 2 sockets and single-phase AC supplies. It operates on 230/240V nominal voltage and features a 30mA type-A RCD for enhanced safety.
3.1 Power Output
The BG Sync EV Charger delivers a maximum power output of 7.4kW‚ making it suitable for fast and efficient charging of electric and hybrid vehicles. Designed for single-phase AC supplies‚ it operates on 230/240V nominal voltage‚ ensuring compatibility with standard household electrical systems. The charger’s power output is optimized for Type 2 sockets‚ providing a reliable and consistent energy flow. With an efficiency rating of over 90%‚ it minimizes energy loss during charging sessions. The charger also features dynamic power adjustment‚ allowing it to adapt to varying electrical loads and vehicle charging requirements. Overcurrent and thermal protection systems are integrated to prevent overheating and ensure safe operation. The BG Sync EV Charger supports both full and partial charging‚ with adjustable power settings available via the app. Its robust design ensures stable performance across a wide range of environmental conditions‚ making it a versatile solution for home and professional use.
3.2 Compatibility
The BG Sync EV Charger is designed to be compatible with a wide range of electric and hybrid vehicles‚ supporting both Type 2 sockets and Mode 3 charging. This ensures versatility and convenience for users with different vehicle models. The charger adheres to industry standards for EV charging‚ making it a reliable choice for various electric vehicles on the market. Its compatibility extends to both single-phase and three-phase electrical systems‚ though it is optimized for single-phase installations. The charger is suitable for vehicles with AC charging capabilities‚ providing a seamless charging experience. Additionally‚ it supports Bluetooth connectivity‚ allowing integration with the BG EV Charging App for remote monitoring and control. This compatibility ensures that users can easily manage their charging sessions and monitor their vehicle’s charging progress. The BG Sync EV Charger is a flexible solution for homeowners and businesses looking to support electric vehicle ownership.
3.3 Electrical Requirements
The BG Sync EV Charger requires a dedicated 40A circuit breaker and a 230V/240V nominal AC supply for optimal operation. It is recommended to use a Type B curve circuit breaker to ensure safe and efficient charging. The charger features an integral 30mA type-A RCD with 6mA DC leakage detection‚ eliminating the need for an external RCD. Compliance with BS7671:2018 Amendment 2 is essential‚ and the installation must be carried out by a qualified electrician. The charger is designed for single-phase supplies and supports Mode 3 charging. It does not require an earth rod due to its integrated open PEN conductor protection. The electrical installation must adhere to local regulations and standards to ensure safety and efficiency. Proper electrical connections are crucial for reliable performance and to prevent potential hazards. Always refer to the manual for specific electrical requirements and guidelines to ensure a safe and efficient charging experience.

Installation Requirements
The BG Sync EV Charger requires a dedicated 40A circuit breaker and 230V/240V nominal AC supply. It must be installed by a qualified electrician‚ complying with BS7671:2018 Amendment 2 standards. Suitable mounting solutions‚ such as the EVASTAND12S‚ ensure stability and protection. Proper grounding and electrical connections are essential for safe operation. Always follow the manufacturer’s guidelines for a secure and compliant installation.
4.1 Dedicated Circuit Breaker
A dedicated 40A or 45A circuit breaker is required for the BG Sync EV Charger‚ ensuring a stable and safe electrical supply. The breaker must be rated appropriately to handle the charger’s maximum current demand‚ which is typically 32A for a 7.4kW charger. It is essential to install the breaker in accordance with BS7671:2018 Amendment 2 wiring regulations to ensure compliance and safety. The circuit breaker should be positioned correctly‚ with the “K” terminal connected to the power source and the “L” terminal connected to the load side. This configuration ensures proper operation and protection against overcurrent conditions. A Type B curve circuit breaker is recommended for its ability to handle high inrush currents‚ which are common in EV chargers. Always ensure the installation is carried out by a qualified electrician to avoid electrical hazards and maintain warranty validity. Proper installation of the dedicated circuit breaker is critical for the safe and efficient operation of the charger.
4.2 Mounting Solutions
The BG Sync EV Charger offers versatile mounting solutions to suit various installation needs. For outdoor use‚ the EVASTAND12S (single) or EVASTAND12T (twin) stands are recommended‚ providing stability and protection from environmental factors. Indoors‚ the charger can be wall-mounted‚ offering a space-saving solution. The unit features a built-in spirit level‚ ensuring precise and level installation. A cable wrap is also integrated into the design‚ allowing for neat cable management. When mounting‚ ensure the surface is sturdy and meets the specifications outlined in the manual. Proper installation guarantees safe and reliable operation. Always follow the manufacturer’s guidelines for mounting to ensure compliance with safety standards and optimal performance. The mounting solutions are designed to accommodate both indoor and outdoor environments‚ making the BG Sync EV Charger a flexible and secure charging option for electric vehicle owners. Regular inspections of the mounting setup are recommended to maintain stability and safety over time.
4.3 Compliance with Standards
The BG Sync EV Charger is designed to comply with national and local electrical regulations‚ adhering to standards such as BS7671:2018 Amendment 2. This ensures safe and efficient operation‚ meeting the requirements for electrical installations in the UK. The charger is manufactured to be compliant with industry standards for electric vehicle charging‚ including Mode 2 charging specifications. It features integral safety technologies‚ such as a 30mA type-A RCD with 6mA DC leakage detection‚ to protect against electrical hazards. The charger is suitable for single-phase supplies and is designed to operate within the specified voltage range. Compliance with these standards ensures that the BG Sync EV Charger is a reliable and safe choice for electric vehicle owners. Always ensure that the installation is carried out by a qualified electrician to maintain compliance and safety. The manual provides detailed guidelines to help installers meet all relevant standards and regulations during the installation process.

Safety Precautions
Always inspect the EV charger and cable for damage before use. Avoid using the charger in wet conditions or near flammable materials. Ensure the installation is done by a qualified electrician to prevent electrical hazards. Follow all safety guidelines provided in the manual to ensure safe and efficient charging. Regular maintenance and adherence to safety standards are crucial for optimal performance. Never use the charger if the cable or plug is damaged. Avoid charging in wet conditions or near flammable materials. Ensure the vehicle is properly connected before starting the charging process. Keep children away from the charger and cables. Regularly inspect the equipment for signs of wear or damage. Always follow the manufacturer’s guidelines for usage and maintenance to ensure safe and reliable operation. Proper installation and compliance with safety standards are essential to prevent risks and ensure a secure charging experience.

Operating the Charger
To operate the BG Sync EV Charger‚ ensure the vehicle is properly connected and press the start button. The LCD display shows real-time charging status and progress. Use the control panel to monitor energy flow and adjust settings. To stop charging‚ press and hold the stop button or use the app to terminate the session. Always ensure the vehicle is securely disconnected before stopping to prevent electrical issues. The charger automatically stops when fully charged‚ ensuring safe and efficient operation.
6.1 Initial Setup via App
To set up the BG Sync EV Charger via the app‚ open the BG EV Charging App and enable Bluetooth on your device. The app will scan for nearby chargers and display the ChargerID found on the unit’s label. Select the charger from the list and enter the default password‚ also located on the label. Follow the prompts to complete the connection. Once connected‚ navigate to the charger settings to change the default password for enhanced security. This step is crucial for maintaining charger security and preventing unauthorized access. The app allows remote monitoring and control‚ ensuring a seamless charging experience. Refer to the app’s guide for detailed instructions and troubleshooting tips. Proper setup ensures optimal performance and safe operation of the charger.
6.2 Starting a Charging Session
To start a charging session‚ ensure the charger is properly set up and connected to your electric vehicle. First‚ inspect the charger and cable for any damage or wear. Connect the charging cable to the vehicle’s charging port‚ ensuring a secure connection. Once connected‚ press the power button on the control panel to initiate the charging process. The LCD display will show the charging status‚ power levels‚ and progress. You can also use the BG EV Charging App to start a session remotely. The charger will automatically detect the vehicle’s charging requirements and adjust the power supply accordingly. The charging process will begin‚ and the indicator lights will provide visual feedback on the session’s status. The charger is designed to stop automatically when the vehicle’s battery is fully charged‚ ensuring safe and efficient energy delivery. Always follow the manufacturer’s guidelines for optimal performance and safety.
6.3 Stopping a Charging Session
To stop a charging session‚ press and hold the stop button on the control panel until the indicator lights confirm the session has ended. Alternatively‚ you can use the BG EV Charging App to terminate the session remotely. Ensure the vehicle is securely disconnected from the charger before stopping to prevent any electrical issues. The charger is designed to automatically stop charging once the vehicle’s battery is fully charged‚ ensuring safe and efficient energy delivery; Always follow the manufacturer’s guidelines for optimal performance and safety. Regularly inspect the equipment for signs of wear or damage‚ and address any issues promptly to maintain reliable operation. Properly stopping the charging session helps extend the lifespan of both the charger and the vehicle’s battery. Refer to the manual for detailed instructions and troubleshooting tips to ensure safe and efficient charging practices.
Monitoring and Control
The BG Sync EV Charger features an intuitive control panel with an LCD display‚ navigation buttons‚ and indicator lights for real-time monitoring. The LCD screen shows charging status‚ power levels‚ and error codes‚ while the buttons allow easy navigation through settings and menus. Indicator lights provide visual feedback on charging status‚ faults‚ and connectivity. Users can monitor energy flow and adjust settings directly on the charger. Additionally‚ the BG EV Charging App enables remote monitoring and control‚ allowing users to track charging progress‚ adjust settings‚ and receive notifications. The app also provides detailed insights into energy usage and charging history. For enhanced convenience‚ the charger automatically stops when the vehicle is fully charged‚ ensuring efficient energy delivery. Regular monitoring through the control panel and app helps maintain optimal performance and safety. This comprehensive monitoring and control system ensures a seamless and efficient charging experience for electric and hybrid vehicles.

Troubleshooting
The BG Sync EV Charger uses error codes like E01 (communication issues)‚ E02 (overheating)‚ and E03 (power supply problems). Restarting or checking connections often resolve these. Consult the manual for detailed solutions.
8.1 Common Error Codes
The BG Sync EV Charger displays specific error codes to identify issues. E01 indicates a communication problem‚ often resolved by restarting the charger or ensuring proper Bluetooth connection. E02 signals overheating‚ requiring the unit to cool down before reuse. E03 points to a power supply issue‚ necessitating a check of the electrical installation and circuit breaker. These codes guide users to common solutions‚ ensuring efficient troubleshooting. Always refer to the manual for detailed explanations and step-by-step fixes to restore normal operation.
8.2 Resetting the Charger
To reset the BG Sync EV Charger‚ follow these steps. First‚ ensure the charger is turned off at the mains supply. Then‚ unplug the charger from the power source and wait for 30 seconds to allow any residual power to discharge. Plug the charger back in and turn it on at the mains. This basic reset can resolve minor issues such as connectivity problems or error codes. For more specific resets‚ use the BG EV Charging App. Open the app‚ navigate to the charger settings‚ and select the “Reset” option. This will restore the charger to its default settings while retaining saved preferences. Resetting is useful after resolving issues like E01 (communication errors) or E02 (overheating). Always refer to the manual for detailed instructions and ensure the charger is properly restarted to maintain functionality. Regular resets can help maintain optimal performance and address unexpected behavior.

Maintenance and Upkeep
Regularly clean the BG Sync EV Charger with a soft‚ dry cloth to remove dirt and debris. Inspect the charging cable and connectors for wear or damage. Schedule annual professional inspections to ensure optimal performance and safety. Perform software updates via the BG EV Charging App to maintain functionality and security. Address any damage promptly to prevent malfunctions and ensure reliable operation. Proper upkeep extends the charger’s lifespan and ensures compliance with safety standards.
9.1 Cleaning the Charger
Regular cleaning of the BG Sync EV Charger is essential to maintain its performance and safety. Use a soft‚ dry cloth to gently wipe down the charger’s exterior‚ removing dirt‚ dust‚ or debris. Avoid using harsh chemicals‚ abrasive materials‚ or excessive water‚ as these could damage the unit or compromise its electrical components. For tougher stains or grime buildup‚ a slightly damp cloth may be used‚ but ensure the charger is dry before resuming operation. Inspect the charging cable and connectors for signs of wear‚ corrosion‚ or moisture. Clean the connectors with a dry cloth or a soft-bristled brush to ensure proper conductivity. Regular cleaning prevents malfunction and ensures reliable charging. Schedule professional inspections annually to maintain optimal functionality and safety standards. Always refer to the manual for specific cleaning guidelines to avoid voiding the warranty or causing damage.
9.2 Software Updates
Regular software updates are crucial for maintaining the optimal performance and security of the BG Sync EV Charger. These updates may include new features‚ bug fixes‚ or compatibility improvements. To ensure your charger operates efficiently‚ check for updates via the BG EV installer app. Enable automatic update notifications to stay informed about the latest software releases. When an update is available‚ follow the on-screen instructions carefully. The update process typically takes a few minutes and does not affect saved settings. During the update‚ the charger will temporarily disconnect from the power supply. It is essential to complete the update process to avoid interruptions in charging functionality. Always refer to the app or charger interface for specific guidance on performing updates. Keeping your charger up-to-date ensures enhanced security‚ improved functionality‚ and compatibility with the latest technologies.
Warranty and Support
The BG Sync EV Charger is covered by a limited warranty‚ valid from the date of purchase‚ ensuring protection against manufacturing defects under normal use. To activate the warranty‚ proper installation as per the manual is required‚ and registration of the product is recommended. Misuse or non-compliance with the provided instructions may void the warranty coverage. For warranty claims‚ contact customer support with proof of purchase and installation certificate. The warranty does not cover damage resulting from unauthorized modifications or improper maintenance. Dedicated customer support is available to assist with any inquiries‚ providing guidance on troubleshooting‚ installation‚ and general usage. Regular software updates and maintenance‚ as outlined in the manual‚ help ensure the charger operates within warranty terms. For detailed warranty conditions and support options‚ refer to the official documentation or contact the manufacturer directly.
The BG Sync EV Charger is a reliable and efficient charging solution designed for electric and hybrid vehicles‚ offering advanced safety features and user-friendly operation. With its comprehensive installation and usage guidelines‚ this charger ensures safe and efficient charging while adhering to industry standards. The integration of Bluetooth connectivity and app control enhances the user experience‚ providing remote monitoring and control. Regular maintenance and software updates are essential to maintain optimal performance and safety. The charger’s durability and versatility make it suitable for both indoor and outdoor installations‚ catering to a wide range of EV models. By following the manual’s instructions and adhering to safety precautions‚ users can enjoy a seamless and secure charging experience. The BG Sync EV Charger is a top choice for EV owners seeking a blend of advanced technology‚ safety‚ and convenience‚ supported by a robust warranty and dedicated customer support.